Privacy Policy

Effective Date: 4/15/2025

At Babytics, accessible at www.babytics.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our online store, in accordance with applicable data protection laws in the United Arab Emirates (UAE).

1. Information We Collect

We may collect personal data from you in a variety of ways, including when you visit our site, register an account, place an order, or interact with us. This data may include:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address

  • Payment Information: Credit/debit card details (processed securely via Shopify's payment gateways – we do not store this data)

  • Technical Data: IP address, browser type, device type, operating system, and browsing behavior on our site

  • Order History: Details of products purchased, delivery preferences, and returns

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchases, deliveries, or customer support

  • To send promotional offers or product updates (only if you opt in)

  • To improve our website and tailor the user experience

  • To comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Such as Shopify (our ecommerce platform), payment gateways, courier services, and customer support tools

  • Legal Authorities: If required to do so under UAE law or in response to legal requests

  • Marketing Tools: Like email service providers (only if you’ve opted in for marketing)

All third parties are obligated to keep your information secure and confidential.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. You may request deletion of your data by contacting us.

5. Your Rights

Under UAE privacy regulations, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent to use your data

  • Lodge a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us at info@babytics.com.

6. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your login or cart information

  • Understand how you use our site

  • Provide personalized content

You can modify your cookie settings through your browser preferences at any time.

7. Security

We take your privacy seriously and implement strict security measures to protect your data. All transactions are processed through secure SSL encryption, and we use trusted third-party services that comply with international data protection standards.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company Name: Babytics
Email: info@babytics.com
Website: www.babytics.com